Phone Orders Welcome Yes, you're welcome to place an order by phone. Please give us a call during our business hours (Alaska Time): Call between the hours below: 907-545-5508 Monday–Friday: 9:00 AM – 6:00 PM Saturday: 10:00 AM – 4:00 PM If we’re unable to answer, we’re likely busy fulfilling orders or assisting other customers. If I don't answer, kindly leave a voice message, and I’ll get back to you as soon as I can.

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For individual pre-orders of framed 3D artwork in sizes 8"x10" and 11"x14", shipping will occur within 3 business days. For larger 16"x20" frames, please allow up to 4 business days for processing. During December, our busiest season, please add 3 extra business days to the estimated shipping times.

For any undamaged product, return it with its included accessories and packaging along with the original electronic receipt within 30 days of the date you receive the purchase. Atsaq Art accepts both defective and non-defective items for evaluation and processing. Exchanges are available for items of equal or similar value, and any price difference will be adjusted through partial refund or additional payment.

Individual orders typically ship on the second or third business day after purchase. For bulk orders exceeding three original 3-D Framed Artworks, shipment will occur approximately 4 to 6 business days following completion of production.

All shipments for original artwork are exclusively sent via USPS Priority Mail to destinations within the United States. Each shipment is assigned a unique tracking number, and shipping fees are calculated based on the USPS flat-rate schedule.

To ensure availability of all required shadow box frames and timely fulfillment, corporate or tribal award orders should be submitted at least two weeks in advance. This lead time allows us to secure necessary materials and production prior to your specified deadline.

Atsaq Art is constantly looking for lower priced printers, and sometimes two different printers may have the same item in their templates, but with different production cost.

Custom dropshipping is an e-commerce model where retailers sell branded, personalized, or unique products that are manufactured, packaged, and shipped directly to customers by a third-party supplier, requiring no inventory management. It blends traditional dropshipping with custom branding or Print-on-Demand (POD) to create unique items like personalized apparel, accessories, or branded packaging that stand out from competitors. Atsaq Art uses Printful, Inc. located in North Carolina, as its main supplier of printing needs and custom dropshipping directly to customers around the nation. Atsaq Art designs products online and posts them on its website. When you make an order it is immediately sent to for custom printing, then sent drirect to your addres. For village orders and Bethel, Alaska, we recommend using a Post Office Box Number as your address. Key Aspects and Examples Print-on-Demand (POD): A type of custom dropshipping where designs are added to products (t-shirts, mugs, posters) only after a sale is made, using partners like Printful. White Labeling/Private Labeling: Suppliers add your custom logo or design to generic products, making them look unique to your store.