Policies

TERMS AND CONDITIONS

 

Our Pledge to You

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Atsaq.Art e-commerce business respects your privacy. To better protect your privacy, we provide this policy explaining our online information practices and the choices you can make about the way your information is collected and used. This privacy policy applies to this website www.atsaq.art

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Atsaq.Art will:

• NOT sell, rent, or lease your personal information.

• NOT keep you on our mailing lists if you have requested to be removed.

• NOT share your information with any trading partners unless you have requested information, products, or services that can be best handled by another artist.

 

Atsaq.Art will:

• Treat your privacy very seriously and will adhere to this Privacy Policy.

• Promote this Privacy Policy internally so all employees abide by it.

• Keep this Privacy Policy accurate and advise you of any changes.

 

Atsaq.Art is an Alaska Native Yup'ik owned business in rural Alaska.  The images shown are samples. Every 3-D Original work is individually handcrafted using templates, sized, dressed, and painted to the best original version.  One Quality Art - Every Time!  

 

We offer the finest quality art every time.  We limit advertising, no annoying and constant Email campaigns. To provide the best service, we receive, collect, and store any information that only you enter on our website, through your membership subscription or interactive connectivity. In addition, by subscription you offer our permission to collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. For purposes of our marketing services or merchant transactions we may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

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Terms and Conditions

 

This website is owned and operated by Atsaq.Art to which these Terms and Conditions provide oversight to our services. We offer visitors limited quality hand carved paintings.  By accessing and viewing this website for our services, you approve that you have read, understood, and agree to the Terms and Conditions described herein.​ In order to use our website and/or receive our services, you hereby justify and possess the legal age and authority, right and freedom to enter into these Terms as a binding agreement. You agree to the terms and conditions will change without notice to better address the services in the best interest of customers. You are not allowed to use this website and/or receive services if doing so is prohibited in your state, country or under any law or applicable regulations in the United States.

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CONTENT

1. Security​

2. Pricing​

3. Payment Options

4. 3D Art Fulfillment

5. Shipping and Handling

6. Return and Exchange Policy

7. Loyalty Program

8. One-Of-A-Kind Commissions

9. Regulated Use of Natural Parts

10. Indemnify

11. Suspension

12. Liability

13. Bloggers Simple Codes of Conduct

14. Customer Service

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1. SECURITY

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The security of your information is especially important to us. Atsaq.Art follows generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We use state-of-the-art data encryption technology to protect against loss, misuse, or alteration of your user information. Secure Socket Layers (SS encrypt the information sent between your computer and our database).

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To be sure you are browsing secure pages, check your Web browser's status bar for the closed padlock icon. This icon appears to tell you that you are viewing a secure web page. Also, all browsers display an "s" after the "http" (https://www.) which indicates you are in a secure environment.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the state-of-the-art security applications. They store your data on secure encrypted servers behind firewalls.

 

Our electronic ordering system is certified by SSL Secure Connection and by PCI-DSS, internet leaders in security transactions. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and our trusted service providers.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or money owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. Atsaq Art follows highly stringent industry standards to protect your information as follows below.

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What you can expect as a customer: 

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• Data Protection: The platform uses state-of-the-art data encryption to protect against loss, misuse, or alteration of your user information.​

• Secure Graphics Download: Once a design is approved and the price is quoted, you can access your custom graphics from a dedicated page that only you can access, ensuring your approved design is kept secure.​​​

• Data Encryption: Atsaq.art uses state-of-the-art data encryption technology to protect against loss, misuse, or alteration of user information, including Secure Socket Layers (SSL) to encrypt data during transmission.

• Secure Browsing Indicators: When browsing the site, users can check their web browser's status bar for a closed padlock icon and "https://" in the URL, both of which indicate a secure web page.

• Wix.com Platform: The site is hosted on Wix.com, which provides a secure online platform with encrypted servers behind firewalls.

• PCI-DSS Certification: Their electronic ordering system is certified by SSL Secure Connection and by PCI-DSS, which is a standard for secure payment transactions set by major credit card companies like Visa and MasterCard. 

• Customer Safety and Security:  Atsaq.Art's website uses security measures like SSL encryption and secure servers and is hosted on the Wix.com platform which also provides secure hosting for user data. The site's order process involves approving price quotes and then accessing a dedicated, secure page for downloaded graphics. ​

• How Atsaq.Art ensures safety:  Secure Browsing: The website uses SSL (Secure Socket Layer) encryption, which encrypts information sent between your computer and their database, and indicates a secure connection with a closed padlock icon and "https" in the browser's address bar.​

• Secure Hosting: Atsaq. Art is hosted on the Wix.com platform, which provides secure servers with firewalls to protect customer data, according to the company's policies.​

• Secure Ordering System: The company's electronic ordering system is certified for security by SSL Secure Connection and PCI-DSS standards, which are leaders in internet transaction security.​

 

2. PRICING

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When buying an item, you agree that:

(i) you are responsible for reading the full item listing before making a commitment to buy it

(ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur.  The information on pricing and description will be shown on the payments page.

 

3. PAYMENT OPTIONS

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We accept credit cards, debit cards, and most major payment methods for your convenience.

For flexible purchasing, we offer payment plans through PayPal’s Pay in 4 program. This option allows you to split your total into four interest-free payments over six weeks, with no late fees or sign-up costs2.

If Pay in 4 isn’t available for your purchase or location, you’re welcome to request a custom Price Quote from Atsaq.Art.

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​4. 3D ART FULFILLMENT

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Pre-Order NOTICE: Individual pre-orders for framed 3D artwork in sizes 8"x10" and 11"x14" will ship within 3 business days. For larger 16"x20" frames, please allow up to 4 business days for processing.

 

Holiday Reminder: December is our busiest season—please add 3 extra business days to estimated shipping times.

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• Advance Notice for Corporate or Tribal Award Orders: To ensure availability of all required shadow box frames and to facilitate timely fulfillment, we kindly request that corporate or tribal award orders be submitted at least two (2) weeks in advance. This lead time allows us to secure necessary materials and production prior to your specified deadline.

• Individual Orders: Orders typically ship on the second or third business day after purchase.  The complexity of the design influences production time also.

• Bulk Orders: For purchases exceeding three original 3-D Framed Artworks, shipment will occur approximately (4) four to (6) six business days following completion of production. ​

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Please note: Express Mail is not available from Bethel, so all deliveries will be sent using Priority Mail.

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5. SHIPPING AND HANDLING 

Each shipment is assigned a unique tracking number, allowing you to monitor the status and progress of your shipment throughout the delivery process. Shipping fees are applied at checkout and are calculated based on the flat-rate schedule established by the United States Postal Service (USPS). For original artwork, all shipments are exclusively sent via USPS Priority Mail to destinations within the United States. Please note that Express Mail services are not available through our local USPS facility.

 

Each artwork is inside a custom made recycled cardboard box, inside another box.  A box-within-a-box protection with recycled cardboard and bubble wrap in between.  The fragile stick-on signs are also reused. 

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We can ship anywhere in the USA at your request for shipment to another address.  Tracking numbers are provided to your Electronic Mail.  If you wish, we can also notify by Messenger or mobile phone text.  We only use Priority Mail shipping from and within Alaska and the contiguous USA.

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6. RETURN & EXCHANGE POLICY

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For any undamaged product, simply return it with its included accessories and packaging along with the original electronic receipt (or gift receipt) within 30 days of the date you receive the purchase.

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• Atsaq Art accepts both defective and non-defective items for evaluation and processing. Products must be returned in new condition within 30 days of purchase.

• At the buyer’s request, exchanges are available for items of equal or similar value. Any price difference will be adjusted through partial refund or additional payment.

• The return address is provided inside the original packaging. Once we receive the item, please allow 7 to 14 days for refund processing.

• We do not charge restocking fees.

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When we receive a valid claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.

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Our Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Atsaq.Art  Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof without express written contract with the Atsaq.Art having exclusive property rights and reproduction.

 

7. LOYALTY PROGRAM

 

Welcome to a celebration of art, culture, and connection. As a member of the Atsaq Art community, you'll earn rewards while discovering creations that honor spirit and heritage.

 

• New Member Welcome: Get started with 50 points when you sign up — your first step toward exclusive savings and special offers.

 

• Earn As You Shop:  Receive 1 point for every $1 spent on any product. Points are automatically tracked in your account, and you’ll see discounts available for eligible categories and items.

 

• Point Expiration & Notifications:  If your account shows 12 months of inactivity, you'll receive a reminder 14 days before 25% of your point balance expires. Your total available points will always be visible in your account.

 

• Check Your Points:  Log into your account to view your point balance and all applicable discount opportunities tied to your purchases.

 

• Exclusive Offers via Email & Facebook:  Enjoy access to community features, deals, giveaways, early access to new designs, one-of-a-kind pieces, and special order options.

 

• Earn by Sharing Your Voice:  Receive points for leaving comments or reviews on blog posts or product pages. Comments are publicly visible, including your profile name, helping foster open dialogue and creative connection with other members.

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You will enjoy the benefits of community features, deals, giveaways, special offers, special orders, one-of-a-kinds, and new design offers. ​​

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8. ONE-OF-A-KIND COMMISSIONS

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Due to their originality, as never designed before, never seen before, never to be reproduced, the special "One of a Kind" orders do not qualify for discounts higher than 10%.  The 10% is only applicable to the retail value at completion.  One-of-a-kind commissions do not qualify for higher discounts applied to other retail items in our art galleries.

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• Developing Your Theme:  You will be contacted for an interview just to hear your story or imagination to pick out "keyword themes," i.e., fish camp, fish net, family, summer, boating, fish, trees, birds and etc.  Draft illustrations with options for your approval will be provided to determine the price range being offered by you. All characters shown on Atsaq.Art are based on templates developed by us.  Your design will incorporate these templates and cost ready to achieve a flowing format of characters that best illustrates your theme.

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• Production: Once you approve the draft choice, production begins and progress reports with photos will be provided. These one-of-a-kind orders require more quality time, designing, sizing, flow format, color coordination and the overall impression of its originality.

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• Time and Cost:  The cost is based on time, frame size, complexity of your design, large custom-made frames may include lumber, canvas overlay on a plywood backboard to secure masks and figurines, supplies, the number of characters, their complexity, natural materials, and the number of carvings determines the cost.  Additional figurines around each mask are based on our unique style.

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• Mixed Media: Traditional and contemporary materials are intermixed to achieve the best impression.  They may include more or less of the following natural materials such as driftwood, dentalium seashells, seal or walrus whiskers, empty crab shell, porcupine quills, clam shells, beads, sand, driftwood, goose /ptarmigan /guinea hen or turkey feathers.  Paint may include, acrylic, watercolor, ink, natural iron red and copper blue traditionally used for masks and hunting implements.  Natural colors are mixed with acrylic as a binding agent to enhance pigmentation and its durability.

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9. REGULATED USE OF NATURAL PARTS

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We thank our creator Ellam Yua - Jesus Christ - Person of the Universe, for these animals, fish, and birds for giving themselves.  We show respect by using their parts like our ancestors in our modern-day subsistence living.

 

All-natural parts from living animals are acquired through legal subsistence food gathering and hunting by Alaska Natives, in accordance with the following regulations:

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• United States Fish and Wildlife Service Harvest Regulations

• State of Alaska Subsistence Harvest Regulations

• Migratory Bird Treaty Act of 1918 and 2017, which includes international agreements between the United States, Canada, Mexico, Japan, and Russia

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Allowable For Natives - Feathers from migratory birds are allowable when naturally found along the coastal waters of the Bering Sea or the Yukon and Kuskokwim Delta lands inside the U.S. Fish and Wildlife Refuge, or obtained during seasonal subsistence harvests. Ptarmigan and grouse hen feathers, which are native to Alaska, are fully allowable for use under subsistence regulations.

 

Feathers from Eagles, Ravens, and Snowy Owls are never used due to their protected status under federal conservation laws. However, permits can be obtained from the USFWS for ceremonial purposes.

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The authenticity of the artwork:  Another important aspect of "safety" when it comes to Atsaq art is ensuring its authenticity and ethical origin. The Indian Arts and Crafts Act (IACA) is a truth-in-advertising law that makes it illegal to misrepresent products as American Indian or Alaska Native-made when they are not. 

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• Authentic Atsaq art: Artist John Oscar, whose Yup'ik name is Atsa, is a known and respected Alaska Native artist. His website, Atsaq.Art, sells original and reproduction pieces that are a reflection of his heritage. Purchasing directly from his website or a reputable dealer helps ensure you are getting an authentic, ethically-sourced item.

• Counterfeit art: Federal law enforcement works with organizations like the Indian Arts and Crafts Board to prosecute sellers of fraudulent Alaska Native art. When buying art from other sources, buyers should take precautions, such as:

  • Asking for certification: Authentic Alaska Native art may carry a "Silver Hand" symbol.

  • Getting written proof: Reputable sellers should provide written proof of the item's authenticity and origin.

  • Paying a fair price: If a price seems "too good to be true," the artwork may be counterfeit. 

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Migratory Bird Treaty Act and Feathers:​  Legislation supporting the regulation for the Archie Cavanaugh Migratory Bird Treaty Amendment Act was introduced to legally clarify that the sale of Alaska Native handicrafts using legally-sourced, non-edible migratory bird parts should not be criminalized under the MBTA. 

For Alaska Natives, a federal regulation effective August 23, 2017, created an exception to the Migratory Bird Treaty Act (MBTA), allowing for the sale of authentic handicrafts containing feathers and other inedible parts from certain migratory birds. The birds must have been legally harvested for food during the subsistence hunting season. This was done to support the cultural and essential economic needs of Alaska Native artisans. 

 

Key provisions:

• For Alaska Natives only: This exemption applies exclusively to Alaska Natives for the purpose of creating authentic handicrafts.

• Eligible bird species: The rule specifies a list of 27 bird species whose nonedible parts can be used. This list was developed to ensure that no threatened or endangered birds are used and that the sale is consistent with international treaties.

• "Taken for food" requirement: The birds must have been harvested legally during the subsistence season for their nutritional needs. Artists cannot harvest birds solely for their feathers or parts.

• Non-wasteful taking: The full bird must be used in a "non-wasteful" manner. All edible meat must be retained for human food.

• Limited sales: Sales are restricted to within the United States (including territories). The items can be sold directly by the artisan or by consignment.

• Proof of authenticity: To combat counterfeiting, items must be accompanied by a U.S. Fish and Wildlife Service (FWS) certification form or bear the state-run Silver Hand insignia.

• Documentation for artisans: Eligibility for the Silver Hand program or to provide FWS certification requires an artisan to be an Alaska resident and an enrolled member of a federally recognized Alaska Native tribe.

• No mass production: Handicrafts must be fashioned by hand, with only limited use of machines. Mass production is not allowed. 

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Permits and aquisition of feathers: To legally use feathers from a protected bird in the U.S., you must obtain a specific permit from the U.S. Fish and Wildlife Service (USFWS) under the Migratory Bird Treaty Act (MBTA) or the Bald and Golden Eagle Protection Act, depending on the species. Permits are issued for purposes like scientific collection, educational use, or religious use for Native American tribal members. You cannot apply for a permit for personal use or commercial trade of feathers. 

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Types of Permits and Uses

• Scientific Collection Permits: 

  Required for collecting bird parts, including feathers, for scientific research. 

• Special Purpose Permits: 

  These can cover various uses, such as educational purposes, rehabilitation, or for organizations to facilitate the use of feathers for educational or tribal religious purposes. 

• Native American Religious Use: 

  Federally recognized Native American tribes can obtain permits for religious use of feathers, and there are specific processes for accessing feathers through repositories. 

• Eagle Permits: 

  Separate permits are required for eagles under the Bald and Golden Eagle Protection Act, and the National Eagle Repository distributes eagle feathers for religious purposes. 

 

How to Obtain a Permit

• Identify the Bird and Purpose: Determine which species the feathers belong to and your specific reason for using them (e.g., education, research, religious use). 

• Contact the USFWS:  Reach out to the U.S. Fish and Wildlife Service (.gov) to understand the specific permit requirements and application process for your situation. 

• Contact a Reputable Organization: For non-personal use of feathers, consider connecting with an organization, such as a nature center or university, that holds educational or salvage permits. 

• For Native American Religious Use: Contact the USFWS or the National Eagle Repository (for eagle feathers) to inquire about the process for obtaining feathers for religious purposes. 

 

Important Considerations

• No Personal Use: Permits are not issued for personal use, the possession of live or dead migratory birds for personal reasons, or commercial trade. 

• State Permits: In addition to federal permits, you may also need to obtain the necessary state permits for collecting and possessing feathers. 

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10. INDEMNIFY

You agree to indemnify and hold Atsaq.Art harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your purchase(s), use of the website or any of the services offered to you from Atsaq.Art.

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11. SUSPENSION​

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We may temporarily suspend your access to the service without notice and liability for any reason, including if in our sole determination the respect and honor of the community and the provision of these Terms or any applicable law or regulations are violated. You may discontinue use and request to cancel your account and/or any services at any time.

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12. LIABILITY​

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To the maximum extent permitted by applicable law, in no event shall Atsaq.Art, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Atsaq.Art its sole proprietor assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

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We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

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You agree to receive from time-to-time promotional messages and materials from us, by mail, email, or any other contact form you may provide us with (including your phone number for calls or text messages). If you do not want to receive such promotional materials or notices – please notify us at any time. 

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These Terms, the rights and remedies provided hereunder, any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under, and enforced in all respects solely and exclusively in accordance with the internal substantive laws as Licensee to operate a business under the State of Alaska, without respect to its conflict of laws and principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in the State of Alaska. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

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13. BLOGGERS SIMPLE CODES OF CONDUCT

​Follow these simple codes of conduct, Quyana Thank You!

 

From Wikipedia:

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• Etiquette is the set of conventional rules of personal behavior in polite society, usually in the form of an ethical code that delineates the expected and accepted social behaviors that accord with the conventions and norms observed by a society, a social class, or a social group.

 

• Politeness may be defined as dexterous management of our words and actions, whereby we make other people have better opinion of us and themselves.

 

• Manners are described as either good manners or as bad manners to indicate to a person whether or not his or her behavior is acceptable to the cultural group.​

 

14. CUSTOMER SERVICE

 

We offer the finest hand crafted native and contemporary mixed media.  We work to provide the best quality on every work as if we are making an incredibly special gift to one of our loved ones with a "Wow" factor. If you do not want us to process your membership, you have the option to opt-out per the E-mail you received from us.  You can also Email:  atsaq@atsaq.art or send us regular mail to: Atsaq Art, PO Box 2420, Bethel, AK 99559.​

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Yup'ik Fine 3D

Original Quality Art Every Time! 

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