ATSAQ ART

POLICY TERMS AND CONDITIONS 

 

 

Our Pledge to You

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Atsaq.Art e-commerce business respects your privacy. To better protect your privacy, we provide this policy explaining our online information practices and the choices you can make about the way your information is collected and used. This privacy policy applies to this website www.atsaq.art

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Atsaq.Art will:

 

NOT sell, rent, or lease your personal information.

 

NOT keep you on our mailing lists if you have requested to be removed.

 

NOT share your information with any trading partners unless you have requested information, products, or services that can be best handled by another artist.

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Atsaq.Art will:

 

• Treat your privacy very seriously and will adhere to this Privacy Policy.

 

• Promote this Privacy Policy internally so all employees abide by it.

 

• Keep this Privacy Policy accurate and advise you of any changes.

 

 

PRIVACY POLICY

 

About Atsaq.Art

Atsaq.Art is an Alaska Native Yup’ik–owned business based in rural Alaska. The images shown on our website are examples; every 3‑D original artwork is individually handcrafted using our own templates, then sized, dressed, and painted to create its best and truest version.

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Information We Collect

We focus on creating high‑quality art and respectful customer experience. We limit advertising and do not send constant or intrusive email campaigns. To provide our services, we collect only the information you choose to share with us or that is necessary for secure website functionality.

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Information You Provide Directly

When you interact with our website, subscribe to membership, or make a purchase, we may collect:

 

• Name and contact information

 

• Email address and login details

 

• Passwords and communication preferences

 

• Payment information: We collect payment information solely for the purpose of processing your transaction. Credit card details are never stored in our files and are handled securely through our authorized payment processors in accordance with industry‑standard data‑protection protocols.

 

• Comments, reviews, feedback, and recommendations

 

• Personal profile information

 

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Information Provided During Transactions

​When you complete a transaction on our website, we collect the personal information you provide—such as your name, address, and email address—as part of processing your order. This information is used solely for the purposes described in this Privacy Policy, including fulfilling your purchase, supporting your account, and providing customer service.

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Information Collected Automatically

By subscribing to or using your account, you give permission for us to collect certain information in accordance with generally accepted online security and data‑handling protocols. This may include:

 

• Internet Protocol (IP) address

 

• Device, browser, and connection details

 

• Login activity

 

• Purchase history

 

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Analytics & Cookies

Based on your accepted cookie settings, we may use analytics tools to understand how visitors use our site. This may include information such as:

 

• Page response times

 

• Length of visits to specific pages

 

• Page interaction patterns

 

• Navigation paths and how visitors move away from pages

 

These analytics help us improve website performance, enhance user experience, and support secure merchant transactions.

 

How We Use Your Information

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We use the information we collect to:

 

• Provide and operate our services

 

• Process orders and payments

 

• Improve website performance and user experience

 

• Communicate with you about your account or purchases

 

• Offer optional updates, promotions, or community features

 

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We do not sell your information or use it for pushy or excessive advertising. We believe in respectful communication, not constant or annoying promotions.

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CONTENT

 

1. Security​

2. Pricing​

3. Payment Options

4. Shipment and Fulfilment

5. Shipping and Handling

6. Return and Exchange Policy

7. Loyalty Program

8. One-Of-A-Kind Commissions

9. Legal Compliance

10.  Indemnification

11.  Suspension of Service

12.  Liability Limitations

13.  Bloggers Code of Conduct

14.  Customer Service

 

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1. SECURITY

 

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Customer Data Security & Privacy

The security of your information is extremely important to us. Atsaq.Art follows widely accepted industry standards to protect your data during transmission and after it is received. We use state‑of‑the‑art encryption technology, including Secure Socket Layer (SSL), which safeguards the information sent between your device and our servers.

 

You can confirm you’re on a secure page by looking for the closed padlock icon in your browser and the “https://” at the beginning of the web address—both indicate a protected, encrypted connection.

 

Secure Hosting & Payment Protection

Atsaq.Art is hosted on the Wix.com platform, which provides secure, encrypted servers protected by firewalls. Your data may be stored through Wix’s secure databases and security systems.

 

Our ordering system is certified by SSL Secure Connection and meets PCI‑DSS standards—the same security requirements used by major credit card companies such as Visa, MasterCard, American Express, and Discover. These standards ensure that your payment information is handled safely by both our store and our trusted service providers.

 

How We May Contact You

We may contact you regarding your account, to resolve issues, collect payments, send updates, or communicate about policies and agreements. Depending on the situation, we may reach out by email, phone, text message, Messenger, or postal mail.

 

What You Can Expect as a Customer

• Strong Data Protection: Your information is protected by advanced encryption to prevent loss, misuse, or alteration.

 

• Secure Browsing: SSL encryption ensures your connection is safe. Look for the padlock icon and “https://” in your browser.

 

• Secure Hosting: Your data is stored on encrypted servers behind firewalls through the Wix.com platform.

 

• Safe Payments: All direct payment gateways follow PCI‑DSS standards for secure credit card processing.

 

• Protected Downloads (if applicable): Approved custom graphics or files are delivered through a private, secure page accessible only to you.

 

 

2. PRICING

By purchasing, you agree to read the full item listing and understand that your order becomes a binding agreement once checkout is complete. Prices shown on our website may change, and any errors will be corrected. Final pricing appears on the payment page.

 

 

3. PAYMENT OPTIONS

We accept major credit and debit cards or by check. For flexible payments, PayPal’s Pay in 4 lets you split your total into four interest‑free payments over six weeks.

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​4. SHIPMENT AND FULFILLMENT

 

Studio‑Produced Items — Shipping from Bethel, Alaska

For items produced directly in the Atsaq Art studio, a USPS tracking number is provided. All shipments originate from Bethel, Alaska (99559) and follow standard domestic USPS rates. For heavier items shipped to the continental United States, Flat Rate services are often the most cost‑effective option.

 

As of April 2026, estimated retail prices for commonly used USPS Flat Rate services are:

 

Flat Rate Shipping (Best Value for Heavy Items)

Flat Rate boxes allow shipping up to 70 lbs for one price, regardless of weight or destination.

 

• Small Flat Rate Box: $13.65: Outside Dimensions 9”x5”x2” Inches

 

• Medium Flat Rate Box: $24.80: Outside Dimensions 11”x8.5”x5.5” Inches

 

• Large Flat Rate Box: $34.00: Outside Dimensions 12.25”x12”x6” Inches

 

 

What We Ship and Printed Items From Our Partners:

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Framed Handmade 3‑D Artwork

Each handmade 3‑D piece is finished with our signature black shadow‑box frame. Because frame stock is limited, some items may appear as “Pre‑Order.” For up‑to‑date availability, please reach out to atsaq@atsaq.art.

 

 

Premade Masks and Figurines

Masks and figurines are premade and prepared for painting and production for future orders; please allow 1-2 business days for processing, detailing, framing and shipment of single‑item orders. Tracking numbers are provided.

 

In‑Stock Items

Products available for shipment will display the “Add to Cart” option. These items are processed and shipped with a tracking number.

 

Printed Products

The "Add to Cart" will appear for individual custom-made processing and printing. All printed artwork, apparel, and accessories are drop‑shipped directly from our printing partners located within the United States. Processing and shipping times may vary based on the production schedule of each partner facility.

 

Internationally Produced Items

Each item produced outside the United States is clearly noted within its product description. Our select footwear, lightweight windbreakers, certain shorts, pajamas, and umbrellas are manufactured overseas to maintain affordable costs. You will notice price differences between similar U.S.‑made products and those produced in China. Transit times may differ from U.S.‑based items, but processing and fulfillment remain smooth thanks to the dependable quality of our overseas partners.

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U.S.‑shipped items usually arrive in 11-15 business days to Alaska and 8-10 business days to the lower 48, with some orders arriving sooner. Weather and other unforeseen conditions may extend delivery times.

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China‑shipped items usually arrive in 16–21 business days to Alaska, and 10–15 business days to the lower 48, with some orders arriving sooner. Weather and other unforeseen conditions may extend delivery times.

 

Order Processing

We process orders in the order they arrive, and you’ll receive tracking details the moment your shipment is released—whether from our production partners or directly from the Atsaq Art studio.

 

Multiple‑Item Orders

Orders with items from different production sources may arrive in separate shipments. For framed artwork from our studio, we work to complete and ship the full order together whenever possible.

 

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5. SHIPPING AND HANDLING 

 

Each shipment includes a tracking number for easy updates. Shipping fees follow USPS flat‑rate pricing. Original artwork ships via USPS Priority Mail within the U.S.

 

We ship anywhere in the U.S. and provide tracking by email, with optional Messenger or text updates. All shipments from our studio in Alaska to the Lower 48 states use USPS Priority Mail.

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6. RETURN AND EXCHANGE POLICY

 

Eligibility for Returns

Atsaq Art accepts both defective and non‑defective items for evaluation. To qualify for a return:

 

• The product must be in new, undamaged condition

 

• All original accessories and packaging must be included

 

• A valid electronic or gift receipt is required

 

• The return must be initiated within 30 days of receiving the item

 

• We do not charge restocking fees.

 

Return Process

The return address is included inside your original packaging.  Once we receive your item, please allow 7–14 days for refund processing.

 

Exchanges

Exchanges are available upon request:

 

• Items may be exchanged for products of equal or similar value

 

• If the replacement costs less, a partial refund will be issued

 

• If it costs more, the customer pays the difference

 

Defective Items

If you submit a valid claim for a defective product:

 

• We will repair the item or replace it

 

• If repair or replacement is not possible within a reasonable time, you will receive a full refund once the item is returned

 

• Atsaq Art covers shipping for repaired or replacement item

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• Customers are responsible for shipping the original item back to us.

 

Handcrafted Artwork

Each original 3‑D artwork is individually handcrafted.  Natural variations in color, texture, or materials are normal and not considered defects.

 

Intellectual Property

All content on Atsaq.Art—including artwork, images, text, graphics, logos, and other materials—is the exclusive property of Atsaq Art.

No part of our content may be copied, reproduced, modified, or distributed without written permission.

 

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7. LOYALTY PROGRAM

 

Welcome to a community that celebrates art, culture, and connection. As a member of Atsaq Art, you earn rewards while exploring creations that honor spirit and heritage.

 

Welcome Member

Receive 50 points when you sign up—your first step toward exclusive savings and special offers.

 

Earn As You Shop

Earn 1 point for every $1 spent on any product. Points are automatically tracked in your account, and eligible discounts will appear when available.

 

Check Your Points

Log in anytime to view your points and see which discounts or offers you qualify for.

 

Exclusive Offers

Members enjoy access to:

 

Email deals

 

• Giveaways and community events

 

• Early access to new designs

 

• One‑of‑a‑kind pieces and special‑order opportunities

 

Earning by Sharing Your Voice

Earn points by leaving comments or reviews on blog posts or product pages. Comments are public and display your profile name, helping foster open dialogue and creative connection.

 

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8. ONE-OF-A-KIND COMMISSIONS

 

Discount Ineligible

Because these works are original, individually created pieces that will never be reproduced, one‑of‑a‑Kind commissions are not eligible for discounts. Their unique nature and singular creation process place them outside all standard discount programs.

 

Developing Your Theme

Each commission begins with a conversation to learn your story, ideas, or themes—such as fish camp, family, summer, birds, boats, or traditional activities.

During this interview, we identify key themes and imagery that will guide the design.

 

You will receive draft illustrations with options for your review and approval. These drafts help determine the price range and ensure the design reflects your vision. All characters used in Atsaq.Art commissions are based on original templates developed by us and arranged to create a flowing, meaningful composition.

 

Production Process

Once you approve the draft, production begins. You will receive progress updates and photos throughout the process.

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Each One‑of‑a‑Kind piece requires significant time and attention, including:

 

• Detailed design and layout

 

• Sizing and proportion adjustments

 

• Flow and movement of characters

 

• Color coordination

 

• Overall artistic impression and originality

 

These steps ensure that every commissioned piece is truly unique.

 

Time & Cost Factors

Pricing is determined by several elements, including:

 

• Time and labor required

 

• Frame size and construction

 

• Complexity of the design

 

• Number of characters and carvings

 

• Detail level of each figure

 

• Natural materials used (see mixed media materials below)

 

• Custom frame materials (e.g., lumber, canvas overlay, plywood backboard)

 

• Additional figurines or elements surrounding each mask follow our signature Atsaq.Art style.

 

Mixed Media Materials

Each piece may incorporate a blend of traditional and contemporary materials to achieve the best artistic effect.

 

Materials may include:

 

• Driftwood

 

• Dentalium shells

 

• Seal or walrus whiskers

 

• Empty crab shell

 

• Porcupine quills

 

• Clam shells

 

• Beads and sand

 

• Feathers (goose, ptarmigan, guinea hen, turkey)

 

Paints may include acrylic, watercolor, ink, natural iron, and traditional red or blue copper pigments. Natural colors are often mixed with acrylic binders to enhance pigmentation and durability.

 

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9. LEGAL COMPLIANCE

 

All natural materials are obtained through legal Alaska Native subsistence harvesting, following:

 

• U.S. Fish & Wildlife Service Harvest Regulations

 

• State of Alaska Subsistence Harvest Regulations

 

• Migratory Bird Treaty Act (1918 & 2017 amendments)

 

Allowable Materials

• Feathers naturally found along the Bering Sea coast or Yukon–Kuskokwim Delta

 

• Feathers obtained during legal subsistence harvests

 

• Ptarmigan and grouse feathers

 

• Prohibited Materials

• Eagle, Raven, and Snowy Owl feathers

 

• Ceremonial permits may be obtained through USFWS

 

Authenticity & Ethical Standards

Atsaq Art complies with the Indian Arts and Crafts Act (IACA) of 1990 (P.L. 101‑644), a federal truth‑in‑advertising law that prohibits the misrepresentation of American Indian and Alaska Native art and craft products within the United States. We also follow the standards of the Alaska Silver Hand Program, an official initiative of the Alaska State Council on the Arts (ASCA) that authenticates and promotes original Alaska Native artwork and protects both artists and consumers from fraudulent or misrepresented products.

 

Authentic Atsaq Art

All artwork sold through Atsaq.Art is created by Atsaq John Oscar or a designated apprentice or employee, a recognized Alaska Native Yup’ik artist. Purchasing directly from Atsaq.Art or from reputable, verified dealers ensures that each piece is authentic, ethically sourced, and compliant with federal and state regulations.

 

Avoiding Counterfeit Art

To help protect yourself and support genuine Alaska Native artists, buyers are encouraged to:

 

• Look for the Silver Hand symbol, which certifies authentic Alaska Native artwork

 

• Request written proof of authenticity when purchasing from third‑party sellers

 

• Be cautious of unusually low prices, which may indicate counterfeit or misrepresented items

 

Migratory Bird Treaty Act (MBTA) – Alaska Native Exemption

A federal regulation adopted in 2017 provides a specific exemption under the Migratory Bird Treaty Act (MBTA) that allows Alaska Natives to create and sell authentic handicrafts made with legally harvested, non‑edible parts of certain migratory bird species. This exemption supports cultural continuity, traditional subsistence practices, and the economic needs of Alaska Native artisans.

 

Key Requirements

 

• Alaska Natives Only This exemption applies exclusively to Alaska Native artisans who are enrolled members of federally recognized Alaska Native tribes.

 

• Approved Species Only 27 designated migratory bird species may be used. These species were selected to ensure compliance with conservation standards and international treaty obligations.

 

• Legally Harvested for Food Birds must be taken legally during subsistence hunting seasons and harvested primarily for food. Birds may not be taken solely for their feathers or parts.

 

• Non‑Wasteful Use All edible meat must be retained for human consumption. Only non‑edible parts may be used in handicrafts.

 

• Sales Within the United States Items made under this exemption may be sold only within the United States, including its territories.

 

Proof of Authenticity 

 Handicrafts must include either:

 

• A U.S. Fish & Wildlife Service (FWS) certification form, or

 

• The Alaska Silver Hand insignia, verifying the item as authentic Alaska Native artwork.

 

• Handmade, Not Mass‑Produced 

 

 

• All items must be handcrafted. Limited use of tools is allowed, but mass production or factory‑style manufacturing is prohibited.

 

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10. INDEMNIFICATION

You agree to indemnify and hold Atsaq.Art harmless from any claims, losses, liabilities, or expenses (including attorney fees) arising from your purchases, use of the website, or use of our services.

 

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11. SUSPENSION OF SERVICE

We may suspend your access to the service without notice if we determine that community respect, these Terms, or applicable laws have been violated.

You may cancel your account or discontinue use at any time.

 

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12. LIABILITY LIMITATIONS

To the fullest extent allowed by law, Atsaq.Art is not liable for:

 

• Indirect, incidental, or consequential damages

 

• Loss of profits, data, or goodwill

 

• Errors or inaccuracies in content

 

• Personal injury or property damage from use of the service

 

• Unauthorized access to our servers or stored information

 

We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

 

You may receive promotional messages by mail, email, phone, or text. You may opt out at any time.

 

All claims and disputes are governed exclusively by the laws of the State of Alaska and must be resolved in an Alaska court of competent jurisdiction.

 

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13. BLOGGER CODE OF CONDUCT

Quyana — thank you for helping maintain a respectful community.

 

• Etiquette: Follow accepted standards of polite behavior.

 

• Politeness: Use words and actions that uplift others.

 

• Manners: Behave in ways that reflect respect for the cultural group and community.

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14. CUSTOMER SERVICE

We offer the finest handcrafted Native and contemporary mixed‑media art. Every piece is created with the same care and pride as if it were a gift for a loved one.

 

If you wish to opt out of membership or promotional communications, you may do so at any time by contacting us through email or regular mail:

 

Email: atsaq@atsaq.art

Mail: Atsaq Art, PO Box 2420, Bethel, AK 99559

 

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